Terms and Conditions
1. Scope
- These general terms and conditions apply to all deliveries by Machata GbR to consumers.
- A consumer is any natural person who concludes a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
2. Contractor
- The purchase contract is concluded with Machata GbR, Riesenbichl 1, 83486 Ramsau, UID: DE323183547.
3. Conclusion of contract
- The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to order.
- By clicking the [Confirm Order] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
4. Right of withdrawal
- If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
- If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
- Otherwise, the regulations that are set out in detail in the following cancellation policy apply to the right of cancellation.
Revocation instructions
- You have the right to withdraw from this contract within fourteen days without giving a reason.
- The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
- In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear written statement (e.g. a letter sent by post or an e-mail).
- To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
- If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the goods back. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
- You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
- You will bear the direct cost of returning the goods.
- You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
5. Prices and shipping costs
- The prices stated on the product pages include statutory VAT and other price components.
- In addition to the stated prices, we calculate delivery within depending on weight and dimensions.
- The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.
- There are no additional taxes or costs.
6. Delivery
- Delivery takes place within Germany with Deutsche Post or Deutsche Post DHL.
- Delivery takes place outside of Germany with Deutsche Post DHL and the respective postal service of the transit / recipient country.
- The delivery time is up to 5 working days. We indicate any deviating delivery times on the respective product page.
7. Payment
- Payment can be made either in advance, by credit card or PayPal.
- If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
8. Retention of title
- The goods remain our property until full payment has been made.
9. Dispute Resolution
- The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board